Frequently Asked Questions
Everything you need to know about your next step in style.
How do I find the right shoe size for me?
We recommend checking our detailed Size Guide available on each product page. Since fit can vary by design, we provide measurements in both inches and centimeters to ensure you find your perfect match.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn footwear in its original packaging. Simply visit our Returns Portal to initiate a request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are Campus Shoes sustainable?
We are committed to reducing our footprint. Many of our latest collections feature recycled materials and eco-friendly adhesives without compromising on durability or comfort.
How should I clean and maintain my shoes?
For mesh and canvas styles, we recommend gentle hand washing with cold water and mild soap. For leather or suede, please use specialized cleaning kits and avoid machine washing to preserve the material's integrity.